Preliminary Information Form
What you need to know before you buy.
Seller
Merchant of record: Paddle — takes the payment in its own name, issues the invoice, and handles payment-related requests and refunds. Legal name, address and registration details: Paddle.com Market Limited — registered in England and Wales, company number 8172165 — registered address: 30 Old Bailey, London, EC4M 7AU, United Kingdom.
Paddle sells through different legal entities depending on where the buyer is. For purchases from Türkiye the seller is Paddle.com Market Limited. For purchases from the United States the party is Paddle.com Inc., and for purchases from Canada it is Paddle.com (Canada) Ltd.
Service provider: Ramazan Uzunkavak — Soganlik Yeni Mah., Kartal / Istanbul — Phone: +90 533 721 21 00 — E-mail: support@pdfgine.com. The party that provides and operates the service.
Main characteristics of the service
A visual template editor, PDF and DOCX generation through an API, and a monthly quota measured in generated pages.
Each plan's page quota, preview allowance and over-quota rules are published and kept current on the pricing page.
Price and payment
All prices are in US dollars (USD). Prices exclude tax; any applicable tax is shown separately on the order screen.
Payment is taken at the time of the order by Paddle, the merchant of record, and Paddle issues the invoice. The subscription renews monthly.
Delivery and term
The service is available immediately after payment is confirmed. The subscription term is one month and renews unless cancelled.
Right of withdrawal
For services performed instantly in electronic form, the right of withdrawal cannot be exercised once performance has begun with your approval. See the Distance Sales Agreement.
Complaints
Send requests and complaints about the service to support@pdfgine.com. Requests about payment, invoices and refunds are handled by Paddle, the merchant of record; you can contact Paddle directly through the link in your purchase confirmation.
You may also apply to the Consumer Arbitration Committee or Consumer Courts.